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Frequently Asked Questions

Find answers to common questions about The Buffer Zone

The Buffer Zone is a digital platform that makes public records easier to access, understand, and share. We aggregate and organize publicly available data from government sources to provide transparency and accountability.

Yes, basic access to The Buffer Zone is completely free. We believe in making public information accessible to everyone. Some advanced features may require an account registration.

All data on The Buffer Zone comes from official government sources and public records. We do not create or modify any records - we simply organize and present information that is already publicly available.

We strive to update our data regularly as new public records become available. Update frequency varies by data type and source, but we typically refresh our databases weekly or monthly depending on the category.

Since we display public records from government sources, we cannot remove information that is legally public. However, if you believe information is inaccurate or should not be public, please contact the originating government agency. If they update or seal the record, we will reflect those changes.

If you find incorrect information, please contact us with details about the error. Keep in mind that we display data as provided by government sources. For official corrections, you may need to contact the originating agency directly.

No. The Buffer Zone is not a consumer reporting agency and does not provide consumer reports. It cannot be used for employment, credit, insurance, housing decisions, or any purpose covered by the Fair Credit Reporting Act (FCRA).

We are currently developing API access for researchers and developers. If you're interested in API access, please contact us through the form above with details about your intended use case.

Account registration is available for users who want to save searches, set up alerts, or access additional features. Click the 'Sign Up' button in the navigation menu to create your free account.

Yes, we take security seriously. We use industry-standard encryption and security practices to protect your information. Please see our Privacy Policy for more details about how we handle your data.

Export capabilities depend on the data type and your account level. Some basic export features are available to all users, while bulk exports may require special permissions to prevent misuse.

You can support us by sharing our platform with others who might benefit from transparent access to public records. We also have merchandise available, and donations are welcome to help maintain and improve our services.

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Hours

Mon-Fri: 9am - 6pm EST
Sat-Sun: Closed

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Response Time

Usually within 24-48 hours